F.A.Q.
No return/exchanges are accepted due to the nature of the product. But if there is any defect, wrong size, …etc. please contact me within 3 days and I’ll try my best to fix it or have a workaround.
$4 flat fee (USPS First Class).
Yes, Pickup at my place in the Montrose area is welcome.
My masks are usually made to order. It normally takes 1-5 days to ship but it may take up to 10 days. The tracking number will be sent to you via email once your package is ready.
I will do my best to deliver your products as early as possible. If you have any question regarding the processing time, please message me!
Yes.
Send me a message with following information.
- Fabric, size, quantity, and strap option of your mask(s)
- Your name and address
Yes.
Some customers like to bring in their own fabric. Or you can also shop fabrics online and ship them to my address. In that case I’ll discount $1 from the regular mask price.
Remove the wire, machine wash with cold water in a mesh laundry bag. Do not use dryer.